User-Centric Access to e-Government Information: e-Citizen Discovery of e-Services
نویسنده
چکیده
Effective and timely user access to public information is one of the most fundamental requirements for e-government and e-democracy. In this context, the discovery of e-services available to citizens plays a very important role, because it represents one of the most frequent points of contact between public administrations and citizens. We present a solution, based on dynamic taxonomies, to end-user discovery of e-services. Differently from mainstream research in semantic web, the solution we propose is intended for the direct use of end-users, rather than for programmatic or agent-mediated access.
منابع مشابه
Interactive exploration and discovery of e-government services
Government e-services available to citizens represent one of the most frequent and critical points of contact between public administrations and citizens. In addition to common services such as id cards, permits, e-services represent the only practical way of providing incentives and support to specific classes of citizens. For this reason, discovery of e-services, rather than plain retrieval, ...
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